Why is Crisis Communication Important?
In today’s fast-paced and interconnected world, businesses face an array of potential crises that can disrupt their operations, damage their reputation and undermine customer trust. Whether it’s a product recall, a data breach or a natural disaster, the...
Schools in Crisis
Schools from kindergarten through college are experiencing crisis at increasing levels. The pandemic threw education into turmoil. Societal and political issues began to seep into schools…
Apology Anatomy & Sesame Place
Do you think your organization is immune from risk? If so, Sound Counsel implores you to reconsider. If you employ people, or provide goods and services, you’re at risk because things can go wrong. Even the best run organization can experience...
Groupthink Creates Risk and Can Lead to Crisis
Organizations that suddenly find themselves in crisis and then the public spotlight often call us. Crisis can be paralyzing. Few people do their best thinking in crisis. Responding well as a group is even harder and one reason is groupthink....