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Offering advice about how to prepare for, respond to, and recover from crisis.
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Top 10 Things Not To Do In A Crisis
Your organization’s reputation takes years to build. But things can go wrong, even with the best run organization. If bad news hits your organization, here are the Top 10 Things Not to Do in a Crisis.
1. Not commenting – Something bad has happened related to your organization…
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Case Studies
Life Care Centers
In our combined nine decades of work in crisis communications, the call that came in early March 2020 stands apart. If ever a company needed our services, it was Life Care Centers of America…
Princess Cruises
Princes Cruises retained Sound Counsel when it’s cruise ship Grand Princess was denied access to its home berth at the Port of San Francisco and redirected to the Port of Oakland. A world-wide audience followed the cruise ship’s saga…
Piller’s Sausage
Sound Counsel has been retained by numerous branded food and beverage companies to provide crisis communications assistance relative to food recall and tampering cases…